EXAMERO User Agreement
Effective Date: 06 October 2025
Operator (Provider): ILYA SHNIP, sole proprietor (JDG) registered in Poland’s CEIDG (Central Registration and Information on Business); NIP: 1133180272; REGON: 542796686; postal address: ul. Józefa Sierakowskiego 4, lok. 262, 03‑712 Warsaw, Poland
Who we are. We provide online exam‑preparation services and digital content, including video lessons, practice questions, mock tests, study tools and related features (the “Service”).
By accessing or using the Service, you agree to be bound by these Terms of Use (“Terms”) and all policies referenced herein. If you do not agree, do not use the Service.
The Service is intended for individuals aged 16 or older. If you register or use the Service on behalf of a company or other entity, you represent that you have legal authority to bind that entity to these Terms.
3.1. You must provide accurate, current, and complete information when creating an account and keep it up‑to‑date.
3.2. You are responsible for safeguarding your credentials and for all activities under your account. Notify us promptly of any unauthorized use or suspected security breach.
3.3. We may suspend or terminate access if we reasonably believe there is a violation of these Terms, unlawful activity, or risk to the security or integrity of the Service.
4.1. Subject to these Terms and applicable fees, we grant you a revocable, non‑exclusive, non‑transferable license to access and use the Service for your personal, non‑commercial learning for the period of your purchased plan.
4.2. You may not copy, publish, distribute, sell, sublicense, make derivative works from, reverse engineer, decompile, disassemble, circumvent technical protections, or use automated means (scrapers/bots) to access the Service or its content.
4.3. All materials in the Service—including videos, texts, questions, explanations, software, designs, databases, logos, and trademarks—are owned by us or our licensors and are protected by law.
4.4. GMAT® is a registered trademark of GMAC. We are not affiliated with, endorsed by, or sponsored by GMAC.
5.1. You are responsible for any content you post or upload (e.g., messages, answers, files). You must have all necessary rights and ensure your content is lawful and does not infringe third‑party rights.
5.2. We may, at our reasonable discretion, remove or restrict content that violates these Terms or the law or that we reasonably deem harmful or inappropriate.
You agree not to: (a) harass, threaten, or harm others; (b) upload malicious code; (c) impersonate any person or entity; (d) collect information about users without consent; (e) share, resell, or otherwise provide paid content or account access to any third party; (f) use the Service to create or train a competing product; or (g) overload or interfere with the Service or related systems.
7.1. One‑time purchase. Access is sold as a fixed‑term plan or package (each, a “Plan”). There is no subscription and no auto‑renewal.
7.2. Currency and taxes. Prices are listed in USD and exclude taxes. Any applicable taxes, duties, or governmental charges (including VAT where applicable) are calculated and displayed at checkout based on your billing details and jurisdiction.
7.3. Payment. Fees are due in advance. We may use third‑party payment processors; your payment is subject to their terms and your bank’s fees (e.g., currency conversion).
7.4. Invoices. We issue electronic invoices or receipts to the email address associated with your account or otherwise provided during checkout.
8.1. 3‑Day Money‑Back Guarantee. If you are not satisfied, you may request a full refund within 3 calendar days of payment. Refunds are issued to the original payment method where technically possible. After a refund, paid access is disabled.
8.2. After 3 days. Payments are non‑refundable after the 3‑day period except as required by applicable law (including where digital content or services fail to conform to the contract).
8.3. How to request. Submit your request through your account or by email to the contact address on the Site, including the email used for purchase and order reference. We will acknowledge receipt and process without undue delay.
8.4. Misuse. We may decline repeated or abusive refund requests (e.g., multiple purchases‑and‑refunds after substantial consumption of paid content), and we may disable accounts engaged in abuse.
9.1. We will provide digital content/services that conform to the contract, including expected functionality and compatibility for the duration of your Plan.
9.2. If you believe the Service does not conform, contact us via the complaints channel indicated on the Site. We will review and offer appropriate remedies available under mandatory law (e.g., bringing content/services into conformity, price reduction, or termination, as applicable).
10.1. The Service may be temporarily unavailable due to maintenance, updates, third‑party outages, or events beyond our control. We aim to minimize disruptions.
10.2. We may modify features, content, or Plans to improve the Service or comply with law. For material changes that adversely affect your paid access period, we will notify you in advance using a durable medium (e.g., email).
11.1. The Service is provided “as is” to the maximum extent permitted by law. We do not promise specific score outcomes, uninterrupted or error‑free operation, or that the Service will meet every personal expectation.
11.2. Nothing in these Terms limits your mandatory statutory consumer rights.
12.1. We do not exclude or limit liability where such exclusion or limitation is prohibited by law (including liability for death or personal injury caused by our fault).
12.2. For business users (B2B) only: to the maximum extent permitted by law, we exclude liability for indirect, incidental, or consequential losses (including lost profits, data, or goodwill). Our aggregate liability for all claims in any 12‑month period is limited to the amounts you paid for the Service in that period.
The Service may reference or integrate third‑party content, websites, or services. We are not responsible for such third‑party materials or practices. Use them at your own risk and subject to the third party’s terms.
Our processing of personal data is described in our Privacy Policy (in line with GDPR/RODO). The Service uses essential cookies and, where applicable, optional cookies for analytics/personalization as described in the Cookie section of the Privacy Policy.
You consent to receive communications electronically (e.g., email, in‑account messages). We may deliver contractual confirmations and important information on a durable medium (such as an email with an attached PDF).
16.1. These Terms and any non‑contractual obligations are governed by the laws of the Republic of Poland, subject to the mandatory consumer protection rules of your country of residence where they provide you a higher level of protection.
16.2. Out‑of‑court support: consumers may seek assistance from local consumer advocates, trade inspection authorities or EU/ECC‑Network equivalents available in their jurisdiction.
16.3. Jurisdiction:
– Consumers: you may bring proceedings in the courts of your residence or in Poland.
– B2B users: exclusive jurisdiction lies with the competent courts in Warsaw, Poland.
17.1. Paid access lasts for the Plan’s stated duration. When the Plan ends, your access to paid content ends unless you make a new purchase.
17.2. We may suspend or terminate access (with notice where reasonable) if you materially breach these Terms, violate applicable law, or pose a security or integrity risk.
We may update these Terms (e.g., for legal, security, or operational reasons). We will give prior notice of material changes. Continued use after changes take effect constitutes acceptance. If you are a consumer and do not accept material changes, you may stop using the Service before they take effect.
19.1. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a reorganization, subject to notice.
19.2. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
19.3. A failure to enforce any provision is not a waiver.
19.4. These Terms (together with documents referenced herein) are the entire agreement between you and us regarding the Service.
Provider: ILYA SHNIP (JDG) — CEIDG entry; NIP 1133180272; REGON 542796686; postal address: ul. Józefa Sierakowskiego 4, lok. 262, 03‑712 Warsaw, Poland.